FAQ

Welcome to our FAQ page! Here you’ll find answers to the most common questions about our hair extensions, ordering process, shipping, returns, and hair care. Our goal is to make your experience smooth, transparent, and stress-free.

We offer premium-quality, 100% human hair extensions sourced ethically and processed with care to ensure softness, longevity, and a natural look. All our extensions can be styled, colored, and reused with proper maintenance.

You can place an order online or visit our Los Angeles store for personalized assistance. We accept major credit and debit cards, as well as secure online payment methods. If you need help choosing the right length, texture, or method, our team is happy to assist.

We provide fast shipping across Los Angeles and throughout the U.S. Local customers can also choose in-store pickup for added convenience. Shipping times and costs are clearly displayed at checkout.

Your satisfaction is important to us. Unused and unopened hair extensions may be returned or exchanged within the specified return period. Please review our return policy for full details and eligibility requirements.

Proper care extends the life of your hair extensions. We recommend using sulfate-free products, gentle brushing, and minimal heat styling. Detailed care instructions are included with every purchase.

Our hair extensions are trusted by professional stylists throughout Los Angeles. If you are a salon owner or stylist, contact us for wholesale pricing and partnership opportunities.

If you don’t see your question here, feel free to contact us — we’re always happy to help you find the perfect hair solution.